Christmas Holiday Order Deadlines - US: Clothing Dec 08, Footwear Dec 02. Outside US: Clothing Dec 04, Footwear Dec 01.
Yes, we ship all over the world. Shipping fees will be shown upon checkout.
Please allow 3-7 business days for order processing and fulfillment. This does not include shipping time. The estimated delivery time will be shown upon checkout.
With DTG (direct-to-garment), designs are printed directly onto the garment and absorbed into the fabric. We use the DTG method for most of our t-shirts.
- DTG inks are eco-friendly, CPSIA-compliant, non-toxic, non-hazardous, and soluble in water. They’re free from heavy metals, formaldehyde, and Alkylphenol Ethoxylates (APE).
- Opaqueness varies depending on the garment. Lighter weight garments with more cotton content, such as t-shirts will have a more opaque print result. Heavier weight garments, such as sweatshirts and hoodies, will have a less opaque print result because the fabric is thicker and will absorb the water based ink more. This results in seeing the garment through the print a bit.
Our leggings are sublimated on a base white material, cut, and hand-sewn. The white can show slightly through darker colors and the inside of the legging may not line up completely. Seeing some white on the seams is also normal.
When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white or yellowish residue. Don’t worry that is not unusual- its from a fixation agent applied during the printing process and it is not permanent.
Fixation agent (also known as pre-treatment) is used for all DTG prints. It helps the ink bond with the fabric, and without it, the ink would flake off the garment.
The solution is simply to wash the garment. Neither the residue nor the smell is permanent and both should go away after one wash.
Please submit 2-3 good photos of the problem (at least one full shot of the garment, and/or 2 different angles of the issue) and the nature of the problem to: firstname.lastname@example.org within the first 14 days of receiving your items. It is important to send your photos with your initial inquiry first to ensure we solve your problem as quickly as possible.
Please submit 2-3 good photos of the problem (at least one full shot of the garment, and/or 2 different angles of the issue) and the nature of the problem to: email@example.com within the first 14 days of receiving your items. It’s important to send your photos with your initial inquiry first to ensure we solve your problem as quickly as possible.
Currently, we are unable to process returns for non damaged items. Please review product description and size chart to ensure you purchase your desired fit.
We are currently unable to provide exchanges at the moment.